Software expenditure is increasing and so is our dependence on it.
The multitude of software products for sale, complex IT environments and fluid methods of software consumption, all contribute to the challenge. The onset of cloud adoption means the core emphasis of SAM is not only about compliance. More now than ever, SAM has to integrate software usage. To achieve any of these goals requires careful planning and structure; not solely licence management and discovery tool-sets. With a structured understanding of your environments supported by well versed software management processes, comes a solid foundation for a new and improved SAM system.
Over the past 15 years the SAM industry has seen steady growth and we continue to experience this because of the complexities around software management. Historically, SAM was required to manage software used on desktops and physical servers, however today we consume software via smartphones, tablets, our own devices (BYOD) and virtual machines. We use software in the cloud, run virtual applications and see more and more business models being digitised.
Even for medium-sized organisations, expenditure on software runs into millions.
To adequately manage this costly investment, SAM professionals need suitable tools. The natural reaction is to reach for discovery and licence management technology. However, alone, they do not provide the information and industry support required for managing software in the modern environments. SAM Maturity models have previously provided an approximate view for organisations; however they are static reports that are based on industry standards that are out of date and require modernisation.
As we move rapidly into the fourth industrial revolution (digital) SAM is more about understanding the various layers of connectivity, data direction and asset classification rather than one to one/many licence models. At Infraware we understand the importance of ‘asset classification, relationships and data flows’ to ensure a ‘contextual’ view of an asset base. Microsoft has employed our services to draft global usage processes for some of their largest cloud contracts and we continue to work with hosting organisations globally. With the technology progression comes a skills shortage; it is estimated that by 2018 there will be upto a 50% skills shortage in the SAM industry (Source: Gartner 2017). We must find a way to locate the middle ground of acceptable standards and best practice.
SAMSentry has been designed to help organisations review, deploy and manage efficient and sustainable SAM systems.
It is a SAM Optimisation Solution that enables a business to assess, benchmark, view priority-based recommendations, collaborate and track progress. When combined with software audit and licence management technology it provides a 360 view of an organisation’s SAM infrastructure. The reports and recommendations add context to discovery and entitlement figures that would normally have little explanation for root cause issues. With over 10,000 review hours conducted between 2011 – 2016 Infraware has developed a systematic review and management tool that facilitates collaboration and provides rich layers of reports with detailed timeline recommendations.
Over the past 4 years there has been rapid growth and development in the automation and ability of SAM technologies; the ability to focus on core licence models and specific algorithms has dramatically increased. However, with the onset of new technology and the expected skills shortage (Gartner 2017) it is imperative that we use every means possible to visually display how software is managed and moves into and around our organisations. IoT, BYOD and many other aspects of IT will impact how we adapt our SAM best practices. Understanding the contex of your source of truth; why there are data quality issues or low coverage percentages all require an in-depth understanding of how your business manages software.
Let SAMSentry unlock the detail and insight that you need to build a credible and sustainable SAM system on time and in budget.